Cookies Policy

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What are cookies?

Cookies are small text files placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device or remember information about a visit. Cookies may be stored for the length of your browsing session or may remain on your device for a longer period, depending on their purpose and settings.

We may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. For convenience, this policy refers to cookies and these similar technologies collectively as “cookies”. These technologies can help us understand how our website is used, support account functions and provide information that is relevant to your visit.

Some cookies are set by Win Spirit Casino, while others may be set by service providers that perform functions for us. Third-party cookies may support services such as website measurement, security, payment processing, customer support or advertising. The availability and operation of particular cookies may change as our website and services develop.

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How we use cookies

Cookies may be used for several different purposes. The specific cookies used on a particular page can depend on the features available, whether you are logged in and the choices you have made. We aim to use cookies only for legitimate business and service purposes, and to handle information collected through them in accordance with applicable privacy obligations.

Essential and security cookies

Essential cookies help the website function properly. They may enable page navigation, remember basic session information, maintain account security and support access to features that you request. Security-related technologies may help detect suspicious activity, prevent misuse, protect transactions and maintain the integrity of the website.

These cookies may be necessary for services you ask to receive. If you block or delete them, some parts of the website may not work correctly, and you may be unable to sign in, use account features or complete certain activities.

Preferences and functionality cookies

Preference cookies remember choices or information that make the website more convenient to use. For example, they may remember language, display or session preferences, reduce the need to repeat information and support features that you have selected. These cookies are intended to provide a more consistent experience when you return to the website.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, approximate visit duration, general device or browser information and technical errors. We use this information in aggregated or otherwise appropriate forms to assess performance, identify problems and improve content, navigation and functionality.

Analytics information does not necessarily identify you directly. However, where information collected through cookies is combined with account or other information, it may be treated as personal information. We handle such information in line with our Privacy Policy and applicable law.

Marketing and advertising cookies

Where used and permitted, marketing or advertising cookies may help measure campaigns, understand which content is relevant to visitors and limit repeated advertisements. They may also help us assess how people arrive at our website. These cookies may be provided by third parties and may collect information about browsing activity across websites or services.

We take care when using marketing technologies in connection with gambling-related services. They are not intended to encourage unsafe gambling or to bypass applicable restrictions. Advertising and promotional activity may be subject to eligibility, responsible gambling and legal requirements.

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Third-party services and information

Some website functions may rely on external service providers. These providers may use cookies or similar technologies to deliver services such as fraud prevention, payment support, hosting, analytics, security, communications or customer assistance. A provider may collect technical information about your device, browser or interaction with a service on our website.

Third parties may process information under their own privacy policies and terms. We do not control every aspect of a third party’s technology or privacy practices. You should review the relevant third party’s information if you want to understand how it uses cookies, including whether it transfers information overseas or offers its own opt-out controls.

Cookies may be associated with information such as an internet protocol address, device details, browser type, operating system, approximate location, pages visited, referral information and dates or times of activity. We may use this information to operate and secure our services, meet legal and compliance responsibilities, investigate suspected misuse and improve the website.

Cookies do not by themselves give us access to files stored on your device. They also do not automatically provide information such as your password or banking details. You should nevertheless take care when using shared or public devices, keep your account credentials confidential and log out when you finish using your account.

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Managing cookies

You can manage cookies in several ways. Your browser may allow you to view, block, delete or restrict cookies. Some browsers also allow you to choose whether to accept cookies from particular websites or whether to receive a notification before a cookie is stored. Instructions vary between browsers and devices, so you should check the settings or help information for the browser you use.

Where a cookie preference tool is available on our website, you can use it to review or change the categories of non-essential cookies you accept. Your settings may apply only to the browser or device used to make the selection. If you clear your cookies, change browsers, use a different device or access the website while logged out, you may need to make your choices again.

• Accept cookies to use the website with its intended functionality and remember selected preferences.
• Reject or restrict non-essential cookies where the available settings and your browser permit this.
• Delete existing cookies through your browser or device settings.
• Use available controls offered by certain analytics or advertising providers.
• Disable similar technologies through device or browser controls where those controls are provided.

Blocking all cookies may affect website performance and may prevent features from operating. In particular, essential cookies may be required for account access, security checks, session management and other functions. Restricting cookies may also mean that preferences are not remembered, content may be less relevant and we may have less information available to diagnose technical issues.

Your choices and privacy rights

Depending on your circumstances and applicable Australian privacy law, you may have rights relating to personal information collected through cookies and similar technologies. These may include requesting access to or correction of personal information, asking questions about how information is handled, or raising a privacy concern. Some requests may be subject to verification, legal requirements or reasonable limitations.

For information about making a privacy enquiry, refer to the contact or privacy information made available on the Win Spirit Casino website. We will consider enquiries in accordance with our Privacy Policy and applicable requirements. You may also have the right to contact the relevant Australian privacy regulator if you are not satisfied with how a privacy concern has been handled.

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Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to our website, technology, service providers, legal obligations or business practices. When we make a change, we will publish the updated policy on this page and revise the date or other identifying information where appropriate.

You should review this page periodically so that you remain informed about how cookies are used. If a change requires a different form of notice or consent, we may provide that notice through the website or another appropriate method. Your continued use of the website after an updated policy is published may indicate that you have read the revised information, subject to any consent requirements that apply.

This policy is intended to explain cookie practices in clear, general terms. It does not replace the Privacy Policy, website terms, responsible gambling information or any other rules that apply to your use of Win Spirit Casino services. If there is an inconsistency, the relevant legal terms or policy may apply to the extent permitted by law.