Contact Win Spirit Casino

If you need assistance with Win Spirit Casino, email support@winspiritcasinos-aussie.com. Our support team can help with general account questions and guide you towards the right information for your query.

Win Spirit Casino operates under a licence from the Curaçao Gaming Authority, reference number OGL/2024/923/0383, issued on 24 March 2025, and is managed by Complete Technologies N.V.

How to get in touch

For support by email, write to support@winspiritcasinos-aussie.com and explain what you need help with. To help us understand your request and respond more efficiently, include the email address or username linked to your account, a short description of the issue, and screenshots if they are relevant. Please do not include your password or send sensitive payment information unless specifically requested through an approved process.

You can contact support about common questions or requests, including:

  • Account access, profile details and verification questions
  • Deposit, withdrawal and payment-related queries
  • Questions about applicable bonus terms and conditions
  • Technical problems, errors or difficulties using the website
  • Responsible gambling requests, including help with account restrictions or other safer gambling options

Please send one clear message with the relevant details so the team can review your request without unnecessary delay. Responses will usually be provided within 24 hours, although the time may vary depending on the complexity of the issue and the information needed to investigate it. If you are replying to an existing support request, continue using the same email conversation where possible.

For your security, contact support from the email address associated with your account when you can. The support team may need to confirm account details before discussing account-specific information or making changes.